Let me start by introducing myself, my name is Charles, the founder of this organization. I started this team in 2004. At that time I always knew the existence of apparitions or earth bound spirits, but without proof, it would be hard to explain. We go out and get proof. We know how hard it could be to tell someone what you experience, for the fear of them calling you crazy. We respect your privacy. If we can prove your claim then you have something to show if you want. However, that does not solve the problem. Upon the completion of our investigation, we should be able to give you an answer to better understand and how to deal with such things. Usually just knowing helps a great deal.